Level-up Engineering

How to Create a Culture Document: Rob Volk (CEO, Foxbox Digital)

4 snips
May 27, 2020
In this engaging conversation, Rob Volk, CEO and founder of Foxbox Digital, shares insights from his extensive experience as a software engineer and leader. He discusses the necessity of a culture document, explaining how it evolved from an accidental to a formalized culture amidst scaling pains. Rob delves into creating and implementing this document, the importance of excluding empty platitudes, and fostering a healthy culture that encourages creativity and diversity. His practical advice on monitoring cultural alignment and assessing fit in hiring offers valuable takeaways for engineering teams.
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ADVICE

Encourage Constructive Challenge And Deep Focus

  • Encourage engineers to challenge clients and leadership respectfully when misaligned with goals.
  • Give permission for deep focus by closing Slack and returning to messages after work blocks.
INSIGHT

From Accidental To Intentional Culture

  • Accidental culture works early but breaks as you scale and have mis-hires.
  • Formalizing culture makes it predictable and easier to maintain while growing.
ADVICE

Collaborate And Iterate When Writing It

  • Collect meaningful cultural practices over time and involve internal leaders and outsiders for perspective.
  • Iterate collaboratively until the document feels authentic; expect a multi-week process.
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