The Intrazone by Microsoft 365
SharePoint agents in the wild
Jan 14, 2025
Join Matt Wolodarsky, a SharePoint customer success expert, Brent Sanders, a Microsoft lawyer, and Anna Henke-Gunvaldson, a senior PM, as they dive into the world of SharePoint agents. They share insights from over 80 customers using these AI tools to enhance efficiency. The trio discusses real-world applications in the legal sector, emphasizing CELAWeb's role in demystifying complex legal inquiries. Listeners will discover how to leverage SharePoint agents for better search and content management while adapting to a new decentralized publishing model.
01:16:25
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Quick takeaways
- SharePoint agents enhance user experience through personalized AI responses based on authoritative company content, streamlining access to specific information.
- Engagement with early adopter customers revealed a strong desire for SharePoint agents to support diverse content types to increase their usefulness.
Deep dives
Understanding SharePoint Agents
SharePoint agents are natural language AI assistants connected to SharePoint sites, designed to provide on-demand expertise and support for content discovery. These agents can be customized to respond specifically within the confines of the content they are sourced from, enhancing user experience by allowing queries related to particular document libraries or site-specific content. By grounding the AI in authoritative organizational information, users can significantly cut down on the 'noise' typically associated with more generalized AI solutions. Their ability to operate seamlessly within SharePoint and Microsoft Teams further enriches their utility, enabling teams to collaborate and access critical information with ease.
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