The Art of Conversational Capacity and Psychological Safety with Craig Weber

Today on The Future of Teamwork, CEO of HUDDL3 and host Dane Groeneveld talks to Craig Weber about conversational capacity, psychological safety, and how to inspire teams to make statements comfortably. During the discussion the two touch on elements of what makes for inspired leadership, as well as structuring team meetings in-person and remotely to best respect employee time and engagement that translates to outside office communication.

Key takeaways:

• [00:11 - 01:50] Introduction to Craig Weber, Author of Conversational Capacity
• [01:54 - 02:41] Tall poppy syndrome and cultural influence
• [02:45 - 04:36] Key elements of the dialogue of discipline
• [04:37 - 06:34] Inclusion and the minimizing tendency
• [06:36 - 07:38] Unhinged candor, and curiosity
• [07:39 - 09:10] The discipline we help people learn, and speaking up candidly
• [09:14 - 10:08] The misuse of authority
• [10:10 - 10:38] Virtual environments and engagement
• [10:40 - 11:53] Clumsiness and the ways meetings and communication can go wrong
• [11:54 - 12:31] Narrow topics and restructuring the ways we run meetings virtually
• [12:32 - 15:13] Asynchronous meetings and exponential teams, a tool in the toolkit
• [15:15 - 16:47] Building conversational capacity and psychological safety
• [16:49 - 17:31] Muscle development in feedback and psychological safety
• [17:32 - 21:57] The Leader Lab, bosses, and best practices for making statements
• [21:58 - 23:30] If the conversation is smarter, everyone has an opportunity to learn, educating your team
• [23:46 - 26:51] What the future looks like, AI and conversational capacity tools
• [26:52 - 28:27] The dystopian disadvantages of how AI could make people disengage
• [28:29 - 29:32] Tips and tricks, future improvements
• [29:33 - 31:25] Balanced participation and candor, the equation for psychological safety
• [31:27 - 32:24] Your job is to make your team smarter and stronger
• [32:25 - 33:38] Vistage Group
• [33:39 - 35:41] Spreading the methodology outside of the business world
• [35:42 - 37:08] Learning from partners and spouses
• [37:10 - 38:24] Explicit value and dealing with difficult customers who find value of conversational capacity outside of work
• [38:28 - 39:19] Minimizing behavior and decision-shopping
• [39:22 - 40:47] Craig's next book, Influence in Action
• [40:49 - 41:40] Working proactively and productively in challenging circumstances
• [41:42 - 44:11] The code of conduct and encouraging teams to perform