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Exploring the Impact of Agentic Workflows // Raj Rikhy // #268

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Oct 15, 2024
In this engaging discussion, Raj Rikhy, a Senior Product Manager at Microsoft AI + R, shares insights on deploying AI agents effectively. He highlights the importance of starting small with clear success criteria while maintaining human oversight to manage AI unpredictability. Raj dives into real-time applications like fraud detection and supply chain optimization, emphasizing the efficiency gains from agentic workflows. He also compares this transformative technology to innovations like the iPhone, encouraging listeners to embrace the future of AI.
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ADVICE

Constrain Agent Actions

  • Never give your agent raw web access out of the box, constrain its actions.
  • Vet outcomes yourself and ask the agent to explain next steps or simulate activities.
ADVICE

Start Small and Constrained

  • Start with a constrained environment, like using a cleaner on an inconspicuous spot first.
  • Test support agents with low-priority cases before giving them full access.
ADVICE

Iterate, Don't Over-Engineer

  • Don't over-engineer agents from the start, use off-the-shelf tools when possible.
  • Iterate and improve rather than immediately building custom solutions.
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