Training Innovations in a Heavily Controlled Industry With James Gilchrist

If you work in any of the highly regulated and controlled industries as a trainer or instructional designer, you may have found it to be lacking in creativity and innovation. You likely spend the majority of your time developing and supporting compliance training that must first be approved by a committee of members from all departments. And we all know how that turns out. Learners receive boring slides filled with jargon approved by the legal team.

The good news is that it doesn’t need to be that way. As an instructional designer working in the finance industry for many years, James Gilchrist has taken on the task of navigating difficult environments, pushing up against corporate boundaries, and succeeding at being innovative.

It’s not often that we find a creative soul like James working in this type of environment and willing to share his tips and tricks with the IDIODC community.

James is an Associate Director at the DTCC (Depository Trust & Clearing Corporation) in its DTCC Learning department. Hired as an Instructional Designer on contract in 2008, he made the transition to FTE in 2010 and has spent the last ten years developing client learning initiatives for many of DTCC’s core financial service offerings. He considers the work of building learning solutions and the experience of managing client relationships as equally important when it comes to creating innovative corporate training that makes an impact.

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Brent Schlenker is dominKnow's Community Manager. Chris Van Wingerden is dominKnow's Sr. VP Learning Solutions.

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