Becker’s Healthcare Podcast Ekta Vyas, Chief Human Resources Officer, Keck Medicine of USC
Jul 4, 2025
Ekta Vyas, Chief Human Resources Officer at Keck Medicine of USC, leads transformative HR changes in healthcare. She discusses her pivotal role in launching a centralized business center designed to boost employee experiences. Vyas highlights the importance of preparing the workforce for a rapidly digital and inclusive environment. She also addresses the challenges the industry faces, emphasizing the need for resilience and adaptability in response to evolving healthcare demands.
AI Snips
Chapters
Transcript
Episode notes
Centralized HR Business Center Success
- Keck Medicine launched a centralized HR business center after 18 months of consolidating 400+ processes.
- This system increased transparency, reduced silos, and closed 80% of cases within 48 hours.
Workforce Challenges and Leadership Impact
- Workforce challenges include burnout, staffing, compensation, and well-being.
- Leadership quality heavily influences workforce experience and employee well-being programs are crucial.
Importance of Listening in Leadership
- Effective leaders must improve communication and listening skills continuously.
- Validating understanding avoids stress and conflict caused by assumptions and misinterpretations.