In this special episode, recorded live on the expo hall floor at IPMI 2025, Brian Wolff, Heidi Barber, Tina Gray, and Courtney Cooper talk to 9 parking leaders about what’s working, what’s not, and what they’d change with a magic wand. From drones and data to broken gates and customer confusion - it’s a rapid-fire tour of the industry's most pressing challenges.

Key Takeaways

AI, LPR, and cashless tech are gaining momentum
Small operators are creating big impact with service and speed
Public education is key to addressing parking complaints
Drones, signage strategy, and predictive analytics are shaping the future

Featured Guests:

00:54 – Tiffany Wells (Bethlehem Parking Authority)
03:16 – Larry Cohen, PTMP (Lancaster Parking Authority)
11:03 – Haas Khalfan (Signs and Decal Corp)
14:50 – John Morgan (PMT Consulting)
25:40 – Corinne Zurcher (Pivot Parking)
29:14 – James McDyre, MPA, PTMP (Penn State)
30:39 – Luke Anderson (Penn State)
33:46 – Gabe Mendez, PTMP (UW-Madison, IPMI Board)
40:14 – Marlene Cramer, PTMP (Cal Poly SLO, IPMI Board)

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Delivering exceptional customer experiences is what we do best. Learn more at www.parkertechnology.com

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EP 38: Live from IPMI - 9 Parking Experts Discuss Tech Trends, Customer Pain Points & Parking’s Future