The Handbook: The Operations Podcast How to document and embed best practices that stick with Harv Nagra
Nov 19, 2024
22:44
Are you battling with inconsistent processes, bad practice and poor staff training?
In this episode, Harv Nagra explains the benefits of documenting and embedding best practices – to take your agency one big leap forward in operational maturity.
Harv shares his best tips on:
- Creating an agency handbook – to create a single source of truth for your business, and help your team work consistently
- Choosing the right documentation tools – specific tools that are helpful in documenting and communicating workflows
- Creating a team of best practice champions – by providing learning resources that let them build confidence from day one
Ready to future-proof your agency? Join Harv in this episode as he explains how to take your agency to the next level.
Harv's preferred tools mentioned in the episode:
Follow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra/
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