How to document and embed best practices that stick with Harv Nagra

Are you battling with inconsistent processes, bad practice and poor staff training? 

In this episode, Harv Nagra explains the benefits of documenting and embedding best practices – to take your agency one big leap forward in operational maturity.

Harv shares his best tips on:

• Creating an agency handbook – to create a single source of truth for your business, and help your team work consistently
• Choosing the right documentation tools – specific tools that are helpful in documenting and communicating workflows
• Creating a team of best practice champions – by providing learning resources that let them build confidence from day one

Ready to future-proof your agency? Join Harv in this episode as he explains how to take your agency to the next level.

Harv's preferred tools mentioned in the episode:

• coda.io
• scribehow.com
• loom.com

Follow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra/

Stay up to date with regular ops insights. Subscribe to The Handbook: The Operations Newsletter.

This podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system.