Education Operating System: Updates Ready to be Installed

Recorded live at the 2025 ASU+GSV Summit in San Diego, this session featured Stephanie Ralston-Khurana, CEO of Axim Collaborative; Mike Tarrant, Head of Global EdTech and Higher Ed at AWS Global Education; Darren Person, EVP and Chief Digital Officer at Cengage Group; and Kees Bol, CEO of 2U. The conversation was moderated by Kim Merritt, Vice President of the Learning Enterprise at Arizona State University.

This dynamic panel explored how higher education must evolve to stay relevant in the age of artificial intelligence. From adaptive teaching models and reimagined credentials to personalized learning powered by AI, panelists unpacked the system-level shifts required for institutions to become agile and future-ready. The discussion addressed both the transformative opportunities and the risks of undermining essential human skills. Panelists emphasized that as AI accelerates access and innovation, cultivating critical thinking, empathy, and adaptability will be key to preserving the heart of higher education.