Shep Hyken: Customer Service Done the Right Way

Today's guest is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author of seven books, has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession, and hosts his own weekly podcast, Amazing Business Radio. Recently, he was named “the Godfather of customer service and experience content” by Fonolo in recognition of his weekly Forbes articles and Shepard Letter.

Please welcome Shep Hyken.

Contact Info

• https://hyken.com
• http://www.beamazing.tv
• http://www.cultofthecustomer.com