Lots of businesses talk about solving consumer headaches, but it’s much more literal for today’s guest. Founder and CEO Eric Kinariwala woke up with a terrible headache one morning that was made even worse by trying to deal with the pharmacy.

$600M and 7 years later, Capsule is taking the friction out of the consumer experience, driving improved fill rates, and saving physician offices dozens of hours a month each.

As of March 2025 HealthBiz is part of CareTalk. Healthcare. Unfiltered and can be found at the following links:

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Host David E. Williams is president of healthcare strategy consulting firm Health Business Group.

Episodes through March 2025 were produced by Dafna Williams.

Interview with Capsule CEO Eric Kinariwala