Quick Smart
Is your boss secretly surveilling you at work?
Dec 6, 2023
Legal expert Sophie Kesteven explores the impact of workplace surveillance on employees' mental health and performance while discussing the necessity and invasion of privacy associated with monitoring remote workers. The podcast delves into the inconsistency of laws across different states in Australia and the challenges faced by employees who believe they are being monitored inappropriately.
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Quick takeaways
- The shift to remote work has led to an increase in workplace surveillance, with some managers resorting to spying on their employees through methods like keystroke monitoring and webcam access.
- Productivity should not solely rely on surveillance as the effectiveness of remote work varies, challenging the perception that an office setting is inherently more productive; trust and performance evaluation should be prioritized over excessive surveillance.
Deep dives
Workplace surveillance and monitoring employees
The podcast explores the increase in workplace surveillance due to the shift to remote work during the pandemic. Managers are seeking ways to ensure productivity and some have resorted to monitoring their employees. Different methods of surveillance are discussed, such as keystroke monitoring, accessing personal work emails, and tapping into webcams. However, there are concerns about the effectiveness of such surveillance in capturing the full scope of productivity, as certain aspects like morale-boosting interactions are harder to monitor. The use of AI tools for surveillance is growing globally, raising concerns about worker safety, well-being, and the erosion of trust between employers and employees.
