In this special episode of The Responsive Lab, co-hosts Carly Berna and Scott Holthaus bring you a featured session from the 2025 Responsive Nonprofit Summit. Virtuous Chief AI Officer, Nathan Chappell, explores why nonprofits aren’t just competing for dollars anymore, they’re competing for connection.

Drawing from his decades of experience and his acclaimed book The Generosity Crisis, Nathan challenges fundraisers to confront today’s tough questions:

What if the donors you have today are the only donors you’ll ever have?
Are you building community… or playing a numbers game?

You’ll walk away with four actionable steps to build lasting donor relationships that grow generosity for years to come.

Learn more about Virtuous at virtuous.org/learnmore and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist

EP 45: Overcoming the Competition For Connection with Nathan Chappell