The AI Podcast Google’s AI Assistant Now Takes Over All Store Phone Calls
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Nov 15, 2025 Discover how Google's new AI can take over phone calls for shopping queries, checking everything from stock to store hours. The conversation dives into the power of the Gemini tool and its advanced product recommendations, making shopping smarter. Learn about innovative features like agentic checkout, price tracking, and even automated grocery planning. Hear insights on the challenges of AI calling merchants and the imperfections still present. Get ready for a future where shopping feels effortless and efficient!
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Google's Data Advantage
- Google combines Gemini chat with a vast Shopping Graph of updated product listings to gain a clear advantage.
- This pairing gives Google fresher inventory data than many competitors, strengthening shopping AI results.
Conversational Recommendations In Gemini
- Gemini can answer shopping questions with AI-generated recommendations and surface top-rated products from Google's product graph.
- These conversational results blend explanation and product suggestions, presenting options at different price points.
Proactive Product Suggestions
- Google may surface product suggestions proactively inside conversations, not only when users explicitly ask.
- That shift hints at a future where AI interleaves recommendations with chat, expanding ad placement opportunities.