TED Talks Daily (HD video)

The mental health AI chatbot made for real life | Alison Darcy

May 5, 2025
In this engaging discussion, Alison Darcy, a psychologist and the founder of Woebot, reveals her mission to make mental health support accessible through AI. She highlights how Woebot assists individuals during crises when human help isn't available. Darcy addresses concerns about dependency on chatbots and emphasizes the need for ethical design. She also envisions AI as a complement to human therapists, fostering real-life connections while ensuring emotional integrity. Tune in for insights on the evolving relationship between technology and mental health!
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INSIGHT

AI Support in Tough Moments

  • Woebot addresses mental health needs during times when human therapists can't be available, like in the middle of the night.
  • It provides immediate support for those moments when people feel most isolated and unable to think clearly.
INSIGHT

Why People Open Up to AI

  • Conversations with Woebot are short, averaging 6.5 minutes, mostly outside clinic hours.
  • People disclose more quickly to AI due to lack of judgment and perceived stigma reduction.
ADVICE

Prevent AI Dependence

  • Ensure AI mental health tools promote user independence, not dependence or addiction.
  • Avoid designing for maximum engagement; focus on human betterment as the core objective.
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