How I Invest with David Weisburd

E182: Lessons from 17 Years at Menlo Ventures and Accel w/Tyler Sosin

Jul 2, 2025
Tyler Sosin, a Board Partner at Menlo Ventures and now the founder of Villain Capital, shares his insights on investing in tech-driven businesses. He discusses the importance of durable customer relationships and misconceptions around Total Addressable Market (TAM). A strong advocate for vertical software, Tyler emphasizes the value of niche markets and the balance between aggressive growth and sensible compounding. He reflects on past investments like Flywire and Carta, drawing lessons on founder resilience and strategic growth approaches.
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INSIGHT

Villains: Long-Lived Market Dominators

  • Companies that endure decades often transition from heroes to villains with dominant market positions.
  • Such "villainous" companies display customer lock-in, pricing power, and resist disruption, appealing to rational capitalists.
INSIGHT

Customer Lock-In Drivers

  • Customer lock-in often comes from habits and cognitive friction in switching.
  • Financial and habitual lock-in cause customers to resist changing providers despite possible ease of switching.
ADVICE

Early Signs of Strong SaaS

  • Look for early signs of annuity-like revenue in vertical software with sticky customer relationships.
  • Ensure founders efficiently sell recurring products and have a plan for customer expansion.
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