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Smart Lawyers Position to Transition

The Value is in the Relationship with Matt Spiegel of Lawmatics

Nov 16, 2023
Matt Spiegel, CEO of Lawmatics, shares his journey from lawyer to legal tech innovator, discusses the three-phase client journey, highlights the power of AI in content creation, emphasizes data-driven decision-making, and stresses the importance of embracing a customer service business model in law firms.
27:35

Episode guests

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Quick takeaways

  • The podcast highlights the importance of leveraging AI and automation to enhance client engagement through compelling content creation for newsletters and nurture campaigns.
  • The podcast emphasizes the shift in the legal industry towards adopting a customer service business model, stressing the significance of client experience beyond the courtroom.

Deep dives

The Importance of Cultivating Relationships

The podcast highlights the significance of building strong relationships in today's legal industry. It emphasizes that success now depends on how lawyers treat those they know and the value they place on those relationships. The guest speaker, Matt Spiegel, a lawyer and serial entrepreneur, shares his experience with technology in enhancing the client experience, stressing the importance of leveraging the latest tools to cultivate relationships.

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