Dentists Who Invest Podcast Practice Profitability Hacks with Dr. Amit Jilka
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What if the key to transforming your dental practice profitability wasn't working harder, but working smarter? Dr. Amit Jilka's journey provides a masterclass in strategic dental business growth that any practice owner can learn from.
Starting with a modest single-surgery practice generating £300,000 annually in 2012, Dr. Jilka has built a remarkable dental enterprise now spanning 18 chairs across multiple locations, with a team of 35 clinicians completing over 550 implants and 400 orthodontic cases yearly. The transformation wasn't accidental, but methodically engineered through three critical pillars: exceptional Treatment Coordinators, comprehensively trained associates, and outstanding practice managers.
The revelation of properly implemented TCOs is perhaps most striking. Unlike the common misconception that TCOs are merely glorified receptionists, Dr. Jilka's TCOs conduct 30-45 minute appointments, performing scans, discussing financing, and comprehensive treatment options before patients even meet the dentist. This approach has dramatically increased both treatment plan acceptance rates (from 60% to 80% for implants) and overall treatment values.
What's particularly fascinating is Dr. Jilka's counterintuitive approach to personal clinical time. By reducing his own clinical hours to just half a day weekly and dedicating several days to mentoring associates instead, he initially took a personal income hit – but saw practice profitability soar. This powerful demonstration of working ON rather than IN the business highlights the leverage gained through systematic associate training and development.
The practice also employs distinct workflows for different treatment modalities, recognizing that implant and orthodontic patient journeys require different approaches to nurturing and conversion. Their structured follow-up protocol for high-value implant consultations exemplifies the attention to detail that drives their exceptional performance.
Whether you're struggling with case acceptance, associate productivity, or finding time to strategically grow your practice, Dr. Jilka's proven systems offer a roadmap to greater profitability without sacrificing clinical excellence or work-life balance. Ready to transform your dental practice from surviving to thriving? The blueprint is right here.
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