This episode features an interview with Ali Diab and Halle Tecco. Ali is the CEO and Co-founder of Collective Health, the world’s leading employer health benefit plan administration platform. Prior to co-founding Collective Health, he held executive and management positions at AdMob by Google, Goldman Sachs, Microsoft, and Yahoo!. Halle is an entrepreneur and Adjunct Professor at Columbia Business School, Course Director at Harvard Medical School, and Collective Health Board Member. Passionate about fixing the U.S. healthcare system, she founded Rock Health, the first venture fund dedicated to digital health, and co-founded companies such as Cofertility and Natalist. Halle is also the co-host of The Heart of Healthcare podcast.
In this episode, Sasha, Ali, and Halle discuss consumer-focused healthcare, the role of AI in enhancing member experience and the care economy, and the potential for public-private partnerships in managing healthcare costs.
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“Are you a consumer-focused or customer-focused healthcare company? Or are you a self-interested healthcare company? I think, sadly, a lot of the incumbent players in our industry are more self-interested than they are customer-focused. I think that's the thing that is the hallmark of Collective Health. That's why we exist because we don't think people are being served in the way that they should with that kind of customer obsession that we see in other industries that leads to great things, including the appropriate use of technology to make that experience better.” – Ali Diab
“I think that because we are the end payers through tax dollars, through lower wages, through direct payment, out-of-pocket spending, we deserve to have the players listen to our needs and our demands to lower the cost. But unfortunately, we have an industry that's profiting quite nicely from us, so it's going to take a lot of work, collective work. But, we have no choice. We can't leave the system to our children and grandchildren like this.” – Halle Tecco
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Episode Timestamps:
*(01:04): Ali’s personal health journey that led to Collective Health
*(06:28): Halle’s journey in digital health
*(15:42): How digital health is changing the industry
*(25:55): The impact of member experience
*(31:19): The role of AI in healthcare
*(44:27): Future trends in healthcare
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Links:
Connect with Ali on LinkedIn
Connect with Halle on LinkedIn
Listen to The Heart of Healthcare
Connect with Sasha on LinkedIn
Learn more about Collective Health
The Benefits Playbook 