SPaMCAST 253 - Cognitive Bias and Effective Teams

Welcome to the Software Process and Measurement Cast 253 The Software Process and Measurement Cast 253 features the essay titled, Cognitive Bias and Effective Teams. Effective teams build an understanding of the capabilities and biases of each member and the team as whole. The most effective means of a team learning about itself is by working together towards a common goal.  The essay begins . . . No man is an island,Entire of itself,Every man is a piece of the continent,A part of the main. John Donne John Donne may not have had project teams and cognitive biases in mind when he wrote his famous poem however the description is apt. Cognitive bias reflects a pattern of behavior in which a person acts differently than would seem normal in certain situations based on inaccurate judgment or illogical interpretation. Amos Tversky and Daniel Kahneman introduced the phrase cognitive bias in 1972 . Biases can affect how we make decisions, how teams and individuals behave and even our perception of ourselves. Biases are a part of nearly every human interaction because every human has cognitive biases and because humans are all unique the impact of the bias are unique to each individual. Cognitive biases are an inescapable part of basic human nature. In order for a team to effectively deliver business value it must recognize the biases each member brings to the table and how they interact.  The Software Process and Measurement Cast has a sponsor . . . As many you know I do at least one webinar for the IT Metrics and Productivtity Intstiute (ITMPI) every year. The ITMPI provides a great service to the IT profession. ITMPI's mission is to pull together the expertise and educational efforts of the world's leading IT thought leaders and to create a single online destination where IT practitioners and executives can meet all of their educational and professional development needs. 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THe Software Process and Measurement Cast is a proud member of the Tech Podcast Network.  If it is tech it is on the Tech Podcast Network.  Check out the Software Process and Measurement and other great podcasts on the TPN!   TPN:  www.techpodcast.com Do you have a Facebook account?  If you do please visit and like the Software Process and Measurement Cast page on Facebook.  http://ow.ly/mWAgU  The Daily Process Thoughts is my project designed to deliver a quick daily idea, thought or simple smile to help you become a better change agent. Each day you will get piece of thought provoking text and a picture or hand drawn chart to illustrate the idea being presented. The goal is to deliver every day; rain or shine, in sickness or in health or for better or worse! Check it out at .  Shameless Ad for my book!   co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." NOW AVAILABLE IN CHINESE!  Have you bought your copy? It is conference season! ISMA8 ISMA Rio will be an opportunity for all members of the Software Measurement Community to meet in beautiful Rio de Janeiro, Brazil, in the week of September 30th, 2013. The eighth edition of the IFPUG International Software Measurement & Analysis Conference will be co-located with the 1st edition of the ISBSG IT Confidence Conference. That will bring together many international consultants, practitioners, and researchers from the Software Measurement arena. You can’t afford to miss it! The New York Times has nominated Rio the #1 tourist destination in the world. See you in Rio! http://www.ifpug.org/?page_id=980 Agile Phily - AgileTour 2013http://www.ifpug.org/?page_id=980Time: October 7, 2013 from 12:30pm to 4:30pmLocation: EbayEnterprise (previously known as GSI Commerce) in King of PrussiaStreet: First AvenueCity/Town: King of Prussiahttp://www.agilephilly.com/events/agiletour-2013 AgileDC - Agile, it's not just for big complex projects anymore.Date: October 8, 2013 http://agiledc.org/ Testrek 2013October 28-30, 2013 to the Eaton Chelsea Downtown Toronto!http://www.qaitestrek.org/2013Toronto/ Agile Practical Techniques WorkshopMonday, October 28, 2013: 8:30 AM - 4:30 PMFormat: Full-day Class Agile Practical Techniques Workshop helps developers, testers, business analysts, scrum masters and project managers to develop an understanding of Agile development techniques focusing on concepts such as test driven development that integrate testing into the Agile process. The workshop combines concepts from Agile (e.g. Scrum, xP and Test Driven Development) and Learning Organizations, providing participants with the tools to both participate on Agile projects and to develop and deploy related processes. Lean Software Development WorkshopTuesday, October 29, 2013: 8:30 AM - 12:00 PMFormat: Half-day TutorialLean Software Development Workshop (e.g. Kanban, Flow and Kaizen) uses a lean-agile focus to help everyone involved in developing, enhancing and maintaining software employ the Principles of Lean to enhance the delivery of value-added work. This workshop is hands-on and “things” will be thrown! Presentation: Agile Underperforming? Keys to Improving DeliveryWednesday, October 30, 2013: 9:45 AM - 10:45 AMJust because you have implemented Agile techniques does not mean you are performing to the level which your organization is capable. Is your implementation of Agile underperforming? Agile has been promoted as delivering higher customer satisfaction, better quality, faster time to market, increased productivity and — in some cases — to deliver world peace. The question is do you know and if you think you know, is your knowledge more than anecdotal? The only way to know truly is to measure. Measurement is only the first step in finding issues and taking action. Measurement provides focus. Being aware of problems and not spending the time and effort to study performance is a waste. W. Edwards Deming admonished us to have “constancy of purpose.” I would use the term “attention-span” in an attempt to make the same argument. Once we understand we have a problem, our next step is to take action and to perhaps make a difference in the value we deliver. Is your Agile underperforming? It doesn’t matter if you’re not going to fix it. Contact information for the Software Process and Measurement Cast Email:  spamcastinfo@gmail.comVoicemail:  +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook:  http://bit.ly/16fBWVContact information for the Software Process and Measurement Cast One more thing!  Help support the SPaMCAST by reviewing and rating the Software Process and Measurement Cast on ITunes! It helps people find the cast.  Next: The Software Process and Measurement Cast 254 features my interview with Matt Heusser.  We discussed agile and testing.  It was a great interview full of thought provoking discussion and controversial ideas.