5THWAVE - The Business of Coffee and Hospitality Respecting the craft maker – a conversation with Tom Molnar, GAIL’s
In today’s episode, we speak with Tom Molnar, Co-founder and CEO of GAIL’s Artisan Bakery – a highly influential UK-based bakery and coffee chain.
Tom partnered with the eponymous Gail in London in the early 2000s, transforming her wholesale bakery business for chefs into a thriving neighbourhood chain. Today, GAIL’s is a much-loved UK bakery-cafe group with over 150 bakeries nationwide.
In this insightful conversation, Tom shares the parallels between coffee and bread-making and how coffee became a natural extension of the business. He also reflects on the importance of maintaining an artisan mindset, building a community of bakers and baristas, and why staying true to the craft matters more than chasing trends.
Credits music: "Soho" by Eirra in association with The Coffee Music Project and SEB Collective
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