People DON’T Quit Jobs w/ Scott Jeffrey Miller l Expert Deep Dive

In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Scott Jeffrey Miller, a 7-time bestselling author and leadership expert. They discuss practical strategies for small business owners to build strong company cultures, lead their teams effectively, and focus on the right customers.

Main Discussion Points:

- Build a strong company culture even with a small team of 3-4 people (00:04:29)

- Lead by example - your team will follow your lead when it comes to effort, punctuality, commitments, etc. (00:06:11)

- Assume employees are always looking for new jobs - you need to constantly re-recruit (00:09:38)

- Hire people smarter than you - your job is to develop others' talents (00:11:12)

- Define your smallest viable market - go deep with a focused niche first (00:12:14)

Guest Bio:
Scott Jeffrey Miller has over 30 years of experience in the leadership development industry. He spent 25 years working with Stephen Covey, eventually becoming the CMO. He's authored 7 books on management, marketing, and career development. His talent agency represents authors, speakers, and thought leaders. You can find Scott's books, podcast, and more right here!