Brandon Gadoci, VP of AI Ops at data.world, discusses the evolution of AI Ops, leveraging AI for sales and marketing, enhancing productivity with AI tools, essential skills for AI leaders, and integrating generative AI technology in business processes.
AI Ops focuses on people and process first, using technology as support.
Technology stack for AI apps: React for front-end, Node Express for back-end.
Measuring ROI with tools like Mixpanel, surveys, and increasing adoption for benefits.
Deep dives
AI ops - Revolutionizing Enterprise Operations
AI ops is revolutionizing enterprise operations by focusing on people, process first, and leveraging technology as a supporting pillar. Through bespoke AI applications tailored for various business functions, like sales, marketing, and customer success, significant productivity gains of around 25% have been reported.
Evolving Technology Stack for AI Applications
The technology stack for AI applications has evolved, leveraging tools like React for front-end, Node Express for back-end, and MongoDB for database functionalities. This stack allows for quick iterations and easy deployment of AI solutions, enhancing operational efficiency and impact.
Measuring ROI and Driving Adoption
Measuring the ROI of AI applications is crucial, with tracking tools like Mixpanel and Slack channels providing valuable feedback. Surveys are used to gauge the impact, showing a 25% productivity gain. The focus now is on increasing adoption across different business functions to amplify the benefits.
Identifying Process Bottlenecks and Empowering AI Solutions
AI ops involves identifying and addressing process bottlenecks within organizations, uncovering duplicate efforts and sensitive data management challenges. By empowering AI solutions, companies can streamline processes and promote innovation while ensuring data security.
Future of AI ops and Strategic Leadership
The future of AI ops lies in aligning with strategic leadership, elevating the role beyond IT functions to enhance operational efficiency. Smart companies are expected to leverage AI applications to drive competitive advantage and operational excellence in the next few years.
AI Ops is a new and upcoming role focused on understanding and improving the business process by using AI. In this episode, Brandon Gadoci, VP of AI Ops at data.world shares his experience on how to get started and what are the opportunities for the business.
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