Tech Disruptors
EBay’s Mekel-Bobrov on AI Shift, Opportunity
Jan 18, 2024
eBay Chief AI Officer Nitzan Mekel-Bobrov and Bloomberg Intelligence senior analyst Poonam Goyal discuss the importance of AI in driving e-commerce growth, eBay's AI investment strategy, deciding whether to build or buy technology solutions, future opportunities in e-commerce, and embracing the AI disruption.
52:19
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Quick takeaways
- AI is driving e-commerce growth by improving search, personalization, and automation for buyers and sellers.
- Generative AI has disrupted the e-commerce industry by automating processes and enhancing the buyer experience.
Deep dives
The Role of the Chief AI Officer at eBay
Nitzan Maquel Bobrov, the Chief AI Officer at eBay, explains the role of a Chief AI Officer in driving impact and cohesive strategy by integrating science, engineering, and product. This unified approach accelerates eBay's impact with AI, benefiting buyers, sellers, and employees.
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