Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders Boost Your Franchise AUV: Expert Strategies for Success
Oct 15, 2024
37:06
Welcome to another insightful episode of The Advisory Board Podcast! In today’s episode, Dave Hansen sits down with Paul Ebert, President of Two Maids and a leader at Home Franchise Concepts (HFC), to unpack actionable strategies that help franchise owners elevate their businesses. Paul, a finance-driven, tech-savvy leader, shares his expertise on improving franchise performance, growing AUV (average unit volume), and using data to shape success.
Paul and Dave dive deep into the ins and outs of running a modern franchise system, from maximizing territory potential to implementing cutting-edge technology. With 140 units and climbing, Two Maids has made significant strides in increasing AUV by honing in on territory management, customer retention, and personalized franchisee coaching. Paul also gives us a peek into HFC’s newest project: streamlining the customer experience by fully digitizing the journey—making it easier to book, reschedule, and manage services from your phone. This is a huge win for both franchisees and customers!
Paul also shares his approach to helping franchisees scale their businesses effectively, breaking down long-term goals into smaller, more manageable steps. By leveraging data and automating lead nurturing (thanks to the incredible support of ClientTether!), franchise owners can focus on growing their businesses without getting bogged down by day-to-day inefficiencies.
A big shout-out to ClientTether, the sponsor of today’s episode. Their lead nurturing and customer relationship management tools are game-changers in helping franchises boost their revenue and efficiency.
Tune in to discover more about the exciting developments in the franchise world and learn from Paul’s years of experience as he discusses real-world solutions for boosting franchise success! 🎧Catch you on the next episode!
Paul and Dave dive deep into the ins and outs of running a modern franchise system, from maximizing territory potential to implementing cutting-edge technology. With 140 units and climbing, Two Maids has made significant strides in increasing AUV by honing in on territory management, customer retention, and personalized franchisee coaching. Paul also gives us a peek into HFC’s newest project: streamlining the customer experience by fully digitizing the journey—making it easier to book, reschedule, and manage services from your phone. This is a huge win for both franchisees and customers!
Paul also shares his approach to helping franchisees scale their businesses effectively, breaking down long-term goals into smaller, more manageable steps. By leveraging data and automating lead nurturing (thanks to the incredible support of ClientTether!), franchise owners can focus on growing their businesses without getting bogged down by day-to-day inefficiencies.
A big shout-out to ClientTether, the sponsor of today’s episode. Their lead nurturing and customer relationship management tools are game-changers in helping franchises boost their revenue and efficiency.
Tune in to discover more about the exciting developments in the franchise world and learn from Paul’s years of experience as he discusses real-world solutions for boosting franchise success! 🎧Catch you on the next episode!