The Indicator from Planet Money What really goes on at the Bureau of Labor Statistics (Update)
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Aug 4, 2025 Discover the intricate workings of the Bureau of Labor Statistics and the critical role it plays in shaping economic decisions. The episode reveals how jobs data are collected through direct phone surveys and highlights the challenges faced by surveyors in a climate of skepticism. It also emphasizes the human element in data gathering, showcasing the dedication and interpersonal skills of those involved. Learn about the tension between political pressures and economic reporting, and how these dynamics influence our understanding of the job market.
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Erica's Challenging Survey Calls
- Erica Henyon conducts about 400 calls monthly to employers for the Bureau of Labor Statistics to collect jobs data.
- She builds rapport and collects detailed employment numbers despite respondents sometimes being reluctant.
Erica Faces Respondent Emotions
- Erica sometimes faces hostility but also receives apologies when respondents realize the calls aren't political attacks.
- She becomes an emotional outlet and a human face for the government to many respondents.
Survey Response Declines Explained
- Survey response rates have declined over the years, especially post-pandemic due to political distrust.
- Resistance includes anger directed at surveyors who represent the government, reflecting broader societal tensions.