Bigger Pic: How retailers are turning to AI to improve customer experience

When we think of innovation and AI, our minds usually go to tech firms. But it has been transforming the marketing and retail space; with tools improving product descriptions, personalization and experience.

Gavin Watson, Senior Industry Lead at Monday.com, shares how retailers are now turning to these tools to not only boost customer experience, but drive growth and sales.

Produced and presented by Audrey Siek

See omnystudio.com/listener for privacy information.