What does it take to run a workshop that people actually remember and act on? In this episode, Claire speaks with Maggie about the art of facilitation and why a great facilitator is often "the glue that holds everything together." They explore how to create safe, engaging learning environments, manage different personality types in the room, and keep discussions productive without losing sight of the session's goals. Maggie shares practical tips on workshop design, group dynamics, room setup, time management, and interactive learning techniques that help turn ideas into action. The conversation concludes with advice on ensuring every participant leaves with clear, meaningful next steps rather than just good intentions.
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