In this episode, we are delighted to welcome a special guest, Amy Seymour, Director of Operations at Interactive Training Systems (ITS). Join us as we embark on an engaging conversation about the importance of modernizing technical documents in the manufacturing industry. 

Discover the fascinating journey of ITS and how they are transforming traditional training materials into interactive and dynamic learning experiences. Amy shares the numerous benefits of adopting modernized technical documents, from enhanced comprehension to increased workforce productivity. 

We'll also delve into the significance of top-notch customer support in the manufacturing sector. Amy sheds light on how exceptional customer support not only fosters loyalty but also drives continuous improvement and innovation in products and services. 

Whether you're a manufacturing professional looking to optimize operations, an aspiring entrepreneur interested in the training industry, or simply curious about the latest trends in customer support, this episode of Manufacturing Unscripted is packed with valuable insights. Join Matthew, Lauren, and Amy as we uncover the importance of modernizing technical documents and the vital role customer support plays in manufacturing success. Tune in now to gain invaluable knowledge about the dynamic world of manufacturing. 

Watch Now: https://youtu.be/_EMK6VkuaYU

@interactive training systems 

@promess 

@amy seymour 

@lauren rall 

@matthew rall 

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