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LLM Use Cases in Production // AI in Production Conference // Panel 1

Feb 28, 2024
Experts discuss practical applications of Large Language Models in customer service, property management, and paper summarization. They explore AI's impact on product development, the importance of clear communication, and maximizing workflow efficiency for revenue growth.
30:48

Podcast summary created with Snipd AI

Quick takeaways

  • LLMs can significantly reduce time spent on answering customer questions and improve satisfaction in customer service.
  • LLMs can help increase sales conversions by identifying optimal arguments for objections in sales calls.

Deep dives

LLM Use Cases in Production Panel Discussion

The panel discussion focuses on various use cases for LLMs in production. Greg leads the panel and introduces three experts: Jason, Arjun, and Ignizka, each sharing insights on how LLMs can create customer value. Arjun discusses enhancing customer service with LLMs by answering residents' questions more efficiently, leading to a significant reduction in time spent and improved customer satisfaction.

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