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Our guest today is Cindy Alvarez, Director of User Experience at Yammer and part of Microsofts User Experience Leadership team. Cindy is passionately curious about how people think and work. She is the author of the excellent book Lean Customer Development: Building Products Your Customers Will Buy. This episode focuses on her leadership journey and areas she believes we need to monitor. Interview by Liselotte Engstam. Production by Joel North.