Ralph Kilmann, co-creator of the Thomas-Kilmann Conflict Mode Instrument, reveals the surprising source of all conflict—and shares his best practices for expertly resolving them.

— YOU’LL LEARN —

1) The surprising root of almost all conflict

2) Why collaboration isn’t your best and only option

3) Two strategies to overcome the stress and discomfort of conflict

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— ABOUT RALPH —

Ralph H. Kilmann, Ph.D., is CEO and Senior Consultant at Kilmann Diagnostics (KD) in Newport Coast, California. In this position, he has created as well as produced all of KD's online courses and assessment tools on conflict management, change management, and more. Ralph's online products are used by such high-profile organizations as Amazon, Bank of America, Harvard University, NASA, and more.

Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, General Electric, and the Office of the President of the United States.

Ralph has published more than twenty books and one hundred articles and the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap(R) Survey, and the Kilmann Organizational Conflict Instrument (KOCI).

• Book: Creating a Quantum Organization: The Whys and Hows of Implementing Eight Tracks for Long-Term Success

• Book: Quantum Organizations

• Website: KilmannDiagnostics.com

• Tool: Thomas Kilmann Conflict Mode Instrument

— RESOURCES MENTIONED IN THE SHOW —

• App: Breathwrk

• Technique: 4-7-8 Breath

• Technique: Box Breathing

• Book: Radical Forgiveness: A Revolutionary Five-Stage Process to Heal Relationships, Let Go of Anger and Blame, and Find Peace in Any Situation by Colin Tipping

— THANK YOU SPONSORS! —

• Storyworth. Get to know your loved ones better at StoryWorth.com/awesome.

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