In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr welcome Craig Allan, President of BWS Logistics, and Sam Foley, Chief Growth Officer at Turvo, to uncover how next-generation tech is advancing logistics and setting new standards for customer satisfaction. Craig and Sam share their experiences in modernizing logistics operations, from drastically cutting billing times to simplifying the complexity of multi-leg shipments through enhanced visibility and real-time tracking.

Together, they discuss the benefits of Turvo’s collaborative platform, which empowers BWS to offer clients a customized, seamless experience that puts the customer in control. With open APIs, data-driven decision-making, and a laser focus on efficiency, this conversation provides supply chain leaders valuable insights on harnessing digital transformation to improve workflows and increase competitive edge.

Jump into the conversation:

(00:00) Intro

(03:18) Growth and innovation journey at BWS Logistics

(05:51) Shifting from legacy systems to Turvo for visibility

(12:45) Boosting productivity by streamlining multi-leg shipments

(19:00) Real-time container tracking and Drayage cycle management

(22:35) Reducing billing time from three days to minutes

(26:15) Using analytics to optimize carrier performance

(33:21) Elevating customer experience through flexible visibility

(36:43) Simplifying workflows to eliminate manual tasks

(39:28) Expanding into cross-border trade

(43:05) Key takeaways for supply chain leaders

Additional Links & Resources:

• Check out the Turvo Playbook: https://info.turvo.com/proprietary_tms_vs_modern_tms-playbook
• Connect with Samantha Foley: https://www.linkedin.com/in/samanthafoley/
• Connect with Craig Allan: https://www.linkedin.com/in/craigallan31/
• Learn more about Turvo: https://turvo.com/
• Learn more about BWS Logistics: https://bws-logistics.com/
• Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/
• Connect with Scott: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
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This episode was hosted by Scott Luton and Jake Barr. For additional information, please visit our dedicated show page at: https://supplychainnow.com/seeing-full-picture-visibility-your-way-bws-logistics-turvo-1362