Keys To The Shop : Equipping Coffee Shop Leaders SHIFT BREAK: Quality Still Matters
Nov 2, 2023
13:51
Quality is subjective. What is not subjective though, is that quality matters. That begs the question, how should we define quality and pursue it in an age of coffee where we want both excellence and inclusivity of expression of preference.
Today on Shift Break we will be talking about why quality still matters and how we should think about what, how, and for whom are we crafting these coffee experiences.
Related episodes:
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- 393 : The Tyranny of Taste w/ Kosta Kallivrousis
- RoR #20 : Challenging the Status Quo w/ David Lalonde of Rabbit Hole Roasters, Montreal, Quebec
- 430 : Embracing "Unreasonable Hospitality" w/ Will Guidara | Thank You NYC + The Welcome Conference
- 282 : How to Listen to your Customers
- Prioritize In-House Training and QC
- 426: Fostering a Culture of Continuous Improvement
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