AI Goes Mainstream But ROI Remains Elusive

With Andy Thurai, VP & Principal Analyst, Constellation Research

A decade of big data investments combined with cloud scalability, the rise of more cost effective processing and the introduction of advanced tooling has catapulted machine intelligence to the forefront of technology investments. No matter what job you have, your operation will be AI powered within five years and machines may be doing your job in the future. 

Artificial intelligence is being infused into applications, infrastructure, equipment and virtually every aspect of our lives. AI is proving to be extremely helpful at controlling vehicles, speeding medical diagnoses, processing language, advancing science and generally raising the stakes on what it means to apply technology for business advantage. 

But business value realization has been a challenge for most organizations due to lack of skills, complexity of programming models, immature technology integration, sizable up front investments, ethical concerns and lack of business alignment. Mastering AI technology and a focus on features will not be a requirement for success in our view. Rather figuring out how and where to apply AI to your business will be the crucial gate. That means understanding the business case, picking the right technology partner, experimenting in bite sized chunks and quickly identifying winners to double down on from an investment standpoint. 

In this Breaking Analysis we update you on the state of AI with a focus on interpreting the latest ETR survey data around ML/AI and data. We’ll explore what it means for the competitive environment and what to look for in the future. To do so we invite into our studios Andy Thurai of Constellation Research. Andy covers AI deeply, he knows the players and the pitfalls of AI investment.