Managers Club, Interviews and Resources for Engineering Managers What is Emotional Intelligence & How to Increase EQ
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Dec 13, 2022 Phil Johnson, a leadership coach specializing in emotional intelligence, dives deep into the significance of EQ in leadership. He explains how emotional intelligence can help navigate fear and improve trust and engagement within teams. Discover why EQ often trumps IQ in predicting success, plus practical tools to enhance your own emotional awareness. Phil shares real-world examples of how strong EQ can solve crises and improve communication through authentic listening. This conversation is a goldmine for anyone looking to elevate their leadership game!
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EQ Is Emotional Labor
- Emotional intelligence is the ability to feel the fear and anxiety that change triggers and move through it toward desired results.
- Allowing fear to trap you in your comfort zone prevents better outcomes and growth.
Biology Undermines Rational Response
- Amygdala hijacks under stress shut off the prefrontal cortex and make us act impulsively or freeze.
- These biological reactions erode trust and can destroy relationships and outcomes if unmanaged.
EQ Outweighs IQ For Success
- UC Berkeley's long study found EQ predicts success far more than IQ, estimating EQ's value at 400% over IQ.
- Companies like Apple prioritize EQ in hiring because it creates customer-focused, trustful environments.