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Talking HealthTech
282 - Giving patients what they deserve. Dr Tom Kelly, Heidi Health
Sep 8, 2022
Dr. Tom Kelly, CEO & co-Founder of Heidi Health, and his team discuss using artificial intelligence to bridge the gap in patient care. They explore the development of Heidi Health, the challenges faced in creating a comprehensive healthcare system, and the shift towards a better user experience in the GP space. They also discuss the value of virtual clinics and the role of AI and machine learning in improving the quality of care.
25:33
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Quick takeaways
- Heidi Health aims to improve patient engagement and automate processes in primary care by using artificial intelligence and offering features such as bookings, payments, and AI-powered note-taking.
- Heidi Health strives to enhance the overall patient experience, reduce missed diagnoses, and support doctors in delivering gold standard care by providing intuitive intake forms, pre-written visit summaries, telehealth capabilities, and automated reminders for follow-ups and next steps.
Deep dives
Improving Technology Experiences in Primary Care
Dr. Tom Kelly from Heidi Health discusses the need for better technology experiences in primary care and the challenges faced in the healthcare industry. He shares his inspiration for creating Heidi Health, a platform that aims to improve patient engagement and automate processes in clinics. The platform serves as a super assistant that works alongside practice management systems, offering features such as bookings, payments, patient history gathering, and AI-powered note-taking. Dr. Kelly emphasizes the importance of user experience for both doctors and patients and highlights the potential of artificial intelligence in streamlining primary care.
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Discover
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