NLP expert John James Santangelo discusses the origins and concepts of neuro-linguistic programming (NLP) and its use in coaching. He emphasizes the importance of language and programming in shaping beliefs and behaviors. The podcast also explores the limitations of traditional therapy and introduces a concept called transderivational search in NLP. It discusses how our perception of the world is shaped by our senses and how our brain processes information. The speaker shares a creepy experience and explores the connection between NLP, the placebo effect, and intense feelings. It concludes with a mention of upcoming discussions on systemic issues and listener stories about coaching.