The ultimate insurtech podcast crossover.

In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and discuss the realities of claims management in the US, the cultural differences they notice when visiting the London Market and why podcasting has become one of their most valuable tools for professional growth.

Also joining the conversation is InsTech’s own Zoja, stepping from behind the mic to offer her take on what makes a great guest and why we still don’t hear enough female voices on insurance podcasts.

Whether you’re new to podcasting, thinking of launching your own, or just looking for a better way to understand the insurance ecosystem this episode is full of practical takeaways, thoughtful reflections and just a little bit of holiday light-show talk.

Key Talking Points

Building the FNO InsureTech Podcast: how a marketing idea became a 300-episode archive
From Texas to California to London: Rob and Lee reflect on the cultural contrasts between US and UK insurance markets
How podcasting helps build relationships and shape industry perspectives
Defining a great guest: why passion, personality and storytelling beat corporate scripts
Podcasting as learning: how hosting guests has improved leadership skills and business understanding
Behind the mic: tips for being a good guest
The power of partnership: how two co-hosts keep things creative, balanced and fun
Industry outlook: one prediction each for how AI, customer experience and economic change will shape the year ahead
Advocating for diversity:why we need to hear more female voices on insurance podcasts
Think big, start small: why building global networks starts with showing up, listening and sharing ideas

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Rob Beller and Lee Boyd on LinkedIn to start a conversation!

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Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the qualities that make a guest engaging and memorable on an insurance podcast.
Define the role of podcasting in creating community and promoting innovation within insurance.
Specify the differences between UK and US insurance markets from the perspective of claims professionals.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 351 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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