Not So Standard Deviations
185 - Consultation Lessons Learned
Feb 26, 2024
The podcast discusses a consulting engagement gone wrong, explores red teaming in security, human responses in high-stress situations, challenges in tech job security, and origins of red teaming. It also covers tech layoffs, COVID testing struggles, behavioral insights, and driving perceptions, as well as frustrations and misunderstandings in consulting work.
44:45
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Quick takeaways
- Clear communication is crucial in consulting projects to avoid misunderstandings and frustrations.
- Balancing system development with agile problem-solving approaches is essential for effective problem resolution in business contexts.
Deep dives
Challenges of Undefined Problem Specifications in Consulting Work
When working on consulting tech projects, challenges arise when problems are not clearly specified or understood by both parties. This lack of clarity can lead to misunderstandings and frustrations, especially when clients expect specific outcomes without clearly communicating their needs. The struggle intensifies when assumptions about problem clarity differ between clients and consultants, resulting in a disconnect in expectations and deliverables. Navigating these situations requires effective communication, proactive clarification, and a balanced approach to problem-solving to ensure successful project outcomes.
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