Multifamily Legacy Podcast 189: Creating Standard Procedures To Replicate Success
In this episode, Saad Arij shares how Asset Living's innovative system allows them to solve tomorrow's problems while successfully managing their team. Stay tuned to learn how to spot the red flags of your employees beforehand and the importance of training your executive team members first.
Topics on Today’s Episode
- 4.34 Impact of Covid-19 on business operations
- 12.08 What a successful onboarding process looks like
- 17.07 The importance of having standard procedures in place
- 25.23 Why you need to have strong on-site leaders
- 34.05 Customer service vs. customer experience
Resources/Links mentioned
About Saad Arij
Saad Arij is the Vicepresident of the Campus Team at Asset Living. He is responsible for leading the regional leasing and training directors in company-wide training initiatives. His role specializes in training, leasing, and marketing strategies for Asset Living’s student housing business. He has worked in the student housing industry for 10 years, gaining experience and expertise in creating strategic leasing and marketing plans, analyzing market trends, and developing and training team members at all levels. At Asset Living, his goals include ensuring properties exceed budgeted occupancy, leading markets in leasing success, and identifying opportunities and strategies to overcome difficult market conditions.
Connect with Saad
- Website: www.assetliving.com
- LinkedIn: Saad Arij
- Facebook: Asset Living
- Instagram: @assetliving
- Twitter: @Asset_Living
Quotes
- “ You don’t have to reinvent the wheel, but you can improve upon it. ” - Corey Peterson
- “If your employees don't take their job seriously, they won't be able to produce quality work for your clients, your residents and all future prospects. ” - Saad Arij
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