Identity at the Center Identity at the Center #54 - Mark Perry on Open Banking
Jul 27, 2020
Mark Perry, APAC CTO at Ping Identity and identity expert, shares insights from his extensive career in federated identity and open banking. He emphasizes the need for empathy in design, urging that understanding user perspectives can enhance identity experiences. Mark discusses the balance between low friction and security, innovative consent management, and the future of open banking across different regions. He also critiques traditional authentication methods, advocating for passwordless solutions and highlights user experience as crucial for open banking adoption.
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Career Path From Apple II To Ping Identity
- Mark Perry described his journey from an Apple II in school to working at Netscape, Sun, Oracle, and Ping Identity across 30 years.
- He used real projects like scaling Netscape Directory to millions of entries to illustrate identity evolution.
Home Router Project Sparked Identity Ideas
- Mark recounted building a home router front end to let parents assign devices to family members and set internet limits.
- He framed it as an early entitlement-management example that influenced later work.
Design Balances Security And Usability
- Identity teams must balance security requirements with marketing's desire for low friction.
- Designing for end users reduces friction while preserving appropriate security controls.