Learning English For Work Office English: Misunderstanding
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Apr 28, 2025 Miscommunication can be a significant source of stress at work. The hosts share strategies to seek clarification, emphasizing polite inquiries and leveraging colleague support. They discuss the best practices for addressing misunderstandings in meetings and emails, including essential phrases for clearer communication. Navigating diverse cultural settings adds another layer of complexity, but understanding perspectives and fostering constructive dialogue can lead to effective resolutions. Tune in for shared experiences that resonate with many office environments!
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Politely Clarify Instructions
- Politely ask your boss to explain tasks again if you're unsure.
- Use phrases like 'Can I just check that I've understood that right?' or 'Could I just clarify?'.
Ask Colleagues for Help
- If you can't ask your boss, ask a knowledgeable colleague for help.
- Use phrases like 'Can you walk me through how you usually do this?' to understand the process.
Politely Request Clarification
- When you don't understand a colleague, start with an apology and ask them to explain more.
- Use phrases like 'I'm sorry, could you explain that a little bit more?' or 'I'm not sure I follow you.'