In this solo episode, we tackle two primary topics:
- Imposter Syndrome specific to Digital CS and how to combat it
- Building Customer Health Scores without the benefit of product Telemetry
Along the way, I also share a few news items and resources with you.
Enjoy! I know I sure did...
Resources:
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The Digital Customer Success Podcast is hosted by Alex Turkovic
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.