[19:50] This episode is Part 2 of our conversation on The Toastmasters Podcast, in which host Greg Gazin continues his discussion with Harvard Business School professor and behavioral scientist Dr. Alison Wood Brooks, author of TALK: The Science of Conversation and the Art of Being Ourselves. Together, they take a deeper dive into the underrated power of asking good questions, exploring the art and science of conversation through the lens of inquiry—revealing that it’s not just about what you ask, but how, when, and why you ask it. If you haven’t already done so, you might want to listen to Part 1, Episode #275 first.