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Today we are joined by Michael Tuso of Callypso as he brings his experience from sales and account management to share practices that customer success leaders can use:
- Building account maps can help you identify the right people
- Sets the stage for consistent account practices
- Finding ways to build maps at scale and community-driven techniques
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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.
We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode