Experiencing Data w/ Brian T. O’Neill (AI & data product management leadership—powered by UX design) 179 - Foundational UX principles for data and AI product managers
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Sep 30, 2025 Discover foundational UX principles that empower data and AI product managers. Learn why non-designers must grasp UX to amplify their impact. Dive into the importance of routine user research and defining measurable outcomes. Explore the concept of refining problems over solutions and fostering trust as a pivotal feature in AI. Embrace a prototyping mindset to experiment with AI and design for observable behavior changes. Finally, understand that successful design is a collaborative effort focused on serving users and stakeholders.
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Make Research Lightweight And Routine
- Do make lightweight user and stakeholder research a routine habit rather than a one-off.
- Observe users weekly for short sessions and capture insights with simple artifacts like sticky notes.
Workflows Beat Technical Elegance
- Many analytics and AI solutions fail because workflows don't match how people actually do their jobs.
- Understanding context and observing work is more valuable than guessing the right interface or feature.
Bring Engineers To User Sessions
- Rotate technical staff into user sessions so engineers and data scientists develop empathy.
- Schedule two-person observation sessions and have visitors take one-note sticky observations during visits.