O11ycast Ep. #77, Observability 2.0 and Beyond with Jeremy Morrell
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Jan 15, 2025 Jeremy Morrell, a Principal Engineer at Cloudflare and former leader of the observability team at Heroku, shares his insights on OpenTelemetry and the evolving landscape of observability. He discusses the significance of standardization in engineering to optimize workflow. The conversation covers the importance of real-time data accessibility, structured logging, and the benefits of public writing for community knowledge sharing. Morrell emphasizes a culture of curiosity and safe experimentation for enhancing efficiency in software development.
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Standards Enable Progress
- Standards enable societal investment and progress, like buying a cheap, standard bolt.
- Software standards, like OpenTelemetry, enable interoperability and future innovation.
Start with Logs
- Start with wide, structured logs if your team is small and struggling with existing systems.
- Demonstrate value with logs before investing in OpenTelemetry.
Heroku's Logging Limitations
- Jeremy Morrell couldn't answer basic user questions at Heroku due to limited logging.
- He demonstrated Honeycomb's value by showcasing faster query times compared to Heroku's system.