"By authoring the story of your life, you make a choice to become a victor even in the face of helplessness. You develop your journey to a life story you get to write while training the muscle of resilience. Authoring your life story is taking charge of every aspect of it no matter what the original plan was or the factors in it that were out of your control."

One of the world's leading authorities on customer satisfaction, experience, and engagement, founder of the Strativity Group, and author of several books including his newest release, Dare to Author!, Lior Arussy is back on the program for his second go around on The Culture Matters Podcast. Today, Lior and Jay are digging into whether or not you're waking up excited to do your job, the desire for authenticity in conversation, and what it means to fear that you are missing your own life. Just like last time, Lior is bringing the culture goods on this episode of The Culture Matters Podcast.

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