The Future Of Teamwork with Dane Groeneveld No-Blame Teams, Growth Mindset, and Building Trust in the Age of Agentic AI with Sonam Ludhani
Nov 4, 2025
Sonam Ludhani, a RevOps leader at TONOMUS with a rich background in operations and tech, discusses transformative workplace cultures. She highlights the power of no-blame teams for fostering innovation and psychological safety. Sonam also dives into the common pitfalls of AI initiatives, stressing the need for trust and strategic roadmaps. Treating AI like an intern, she emphasizes human oversight and the importance of augmenting rather than replacing human roles. Finally, her insights on building credibility and running internal experiments reveal a roadmap for successful AI adoption.
AI Snips
Chapters
Transcript
Episode notes
Career Pivot From Engineering To AI
- Sonam moved from chemical engineering into FMCG, then shifted into tech after an MBA and roles at Unilever, Beiersdorf, and Amazon.
- That career path shows how exposure to operations and digital projects revealed her passion for technology and AI.
Automating Reports To Free Strategic Time
- Sonam taught herself VBA and built a macro that reduced a task from six hours to 20 minutes, saving her team significant time.
- The automation freed time for deeper analysis and proactive work like distributor outreach.
No-Blame Culture Unlocks Risk Taking
- A no-blame culture focused on outcomes encourages risk-taking and honest postmortems.
- Public protection with private accountability builds psychological safety and drives collective problem-solving.